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FAQ
Collector (16)
Artist (10)
How much of what I pay goes to the artist?
I returned an artwork - how long will it take for my refund to be processed?
How does the return process work?
My artwork was damaged in transit - what now?
My artwork does not quite live up to my expectations - can I return it?
How do I get access to Private Views?
What is a Private View?
I received a Certificate of Authenticity, but where is my artwork?
Where is my Certificate of Authenticity?
Why have I been contacted by customs for extra information or documentation?
Can I follow the shipment of my artwork with a tracking number?
How long will it take for my artwork to be shipped?
Can I combine shipments?
Can you lower the value on my invoice to avoid import duties?
Will I pay customs & import duties on top of the shipping costs?
Where is the shipment with my artwork coming from?